Reading in the airport while waiting for a flight to Houston, a
housekeeper was tidying around me when approached by another facilities
employee. After a few minutes of easily overheard chit-chat, she
received coaching from her now apparent supervisor.
"You know,"
he said "I'd like you to pace yourself." Intrigued by his words, I
stopped reading to eavesdrop and heard as he told her, "You're doing too
good a job. You don't need to work this hard." "I like my area clean
and looking good for everyone," she said, confused by his direction.
"Anyway, I get all my work done."
When they parted several
minutes later, her body language was not one of relief, but despair.
Clearly a person taking pride in her work, the boss's unfolding message
was not about a perfectionist who didn't get her work completed, but
someone setting the standard too high for everyone else.
It
reminded me of a young man who approach me after a conference speech. He
told me he was doing well at work and was up for promotion. But it
bothered him that his friends weren't progressing too, and the dynamics
between them had shifted. Conflicted about leaving his teammates behind,
he wasn't sure about the promotion.
There are two choices to
your work. You can fit in and stay comfortably in the pack, nourished by
mediocre sameness where your gifts and talents may remain on life's
unfilled-potential-shelf for fear of out-shining or outperforming those
you work with; or you can realize people are not the same and show up as
who you are.
People who are winning at working choose the
second path. As they do, they raise the bar for all of us. They push us,
challenge us, and inspire us to show up with our passions, skills,
abilities and dreams. They have the courage to shine, and their modeling
encourages us to bring our own gifts to this challenging world.
For people who are winning at working, their work is about becoming who
they are capable of becoming, and they help others do the same.
Your talents are different from mine which are different from his and
from hers. You do some things better than others; others do some things
better than you. And the powerful, and exciting part is this: when we
use our individual differences we collectively shine.
I hope
that housekeeper keeps her passion alive and her vision of a
comfortable, inviting, clean respite for the weary traveler, a standard
for herself. If she does, others will follow her uncommon
self-leadership.
I hope that young man embraces his promotion,
realizing sometimes friends change; or sometimes we best help our
friends and those that we love achieve their dreams, by achieving our
own.
Stress
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